Contact Us

Contact Girlguiding online shop

 Got a question? If you cannot find the answer to your query on our FAQs page, there are a number of ways you can get in touch with us.

 Send an email - please complete the form below:

Or

 Call us: 

If you would like to place an order over the phone, or if you prefer to discuss your query or issue with one of our sales advisers, please call our sales team on 0161 941 2237.

Our phone lines are open from 9am to 5pm Monday to Friday (9.30am start on a Wednesday and 4.30pm closure on a Friday).  

The Trading  reception is open from 9am to 4pm Monday to Friday (9.30am start on a Wednesday).  

NOTE: The reception will be closed on Thursday 28 September between 12.30 and 1.15.

 Or

 Write to us at:

 Girlguiding Trading Service, Atlantic Street, Broadheath, Altrincham, Cheshire, WA14 5EQ

Or

Email us:

For advice about exchanging/ returning an item email returns@girlguiding.org.uk
For advice about placing an order if you live outside the UK email overseasorders@girlguiding.org.uk
For any other queries please email tradingshop@girlguiding.org.uk or use the 'Contact Us' form below: