100% of profits stay in guiding only when you buy direct from us

Girlguiding Shop Help

If you have a question about using our online shop, the answer may already be in our Frequently Asked Questions (FAQs). You can also find information specific to deliveries and returns here.

Volunteer Shops

We have a wide network of shops around the UK that stock Girlguiding merchandise. These range from shops that are open during normal high street shopping hours to volunteer-led shops in your local area that are open evenings or weekends. Our volunteers are also an invaluable source of guiding knowledge and can advise you about all your guiding needs.

To find directions to your nearest shop, please check our volunteer shop information.

Bespoke and personalised products

We offer a personalised merchandise service for a bespoke range of items such as badges, clothing, flags and banners. We only work with trusted suppliers who meet our stringent quality-control standards, which means you can use the service with confidence. And the best thing is, when you use our personalised merchandise service, all designs will be branded correctly and all profits go back into guiding!

For more information, please email the following addresses:

Get in touch

If you’re unable to find what you’re looking for, please contact us.

We welcome your feedback

We welcome any suggestions you have that could help us improve our online shop. Please send your comments to tradingshop@girlguiding.org.uk