100% of profits stay in guiding only when you buy directly from us.

Ordering from Girlguiding Trading

Buying from Girlguiding Trading couldn't be easier and all our profits go back to supporting guiding in the UK!

Visit one of our 800+ volunteer shops and agents around the UK.

Sometimes it’s easier to be able to go into a shop and try on the clothes or browse the resources and gifts available in person.

We have a wide network of shops around the UK that stock Girlguiding merchandise.

These range from shops that are open during normal high street shopping hours to volunteer-led shops in your local area that are open evenings or weekends. Our volunteers are also an invaluable source of guiding knowledge and can advise you about all your guiding needs.

To find directions to your nearest shop, please check our volunteer shop information or call us on  0161 941 2237.

Are volunteer shops/agents the same as my local school-wear shop?

Volunteer shops/agents are run by Girlguiding volunteers and all the profits made from sales are used to support local guiding. They are not to be confused with high street school-wear retailers, who sometimes sell our items, that are commercial businesses

Girlguiding operates one high-streetshop in London and three in Scotland in Edinburgh, Glasgow and Aberdeen. The net profits from these shops also support guiding.

Check out our shop locator for details.

Shop online any time of the day or night on our secure online shop where you can browse and buy our full range. 

We accept all major credit and debit cards (except American Express and Maestro). Goods will normally be dispatched within four working days.

Please allow up to a further three working days for delivery. At peak times of the year delivery may take up to eight working days.  

Personalised/ bespoke goods

Girlguiding offers a personalised merchandise service for a bespoke range of items such as badges, clothing, flags and banners. We only work with trusted suppliers who meet our stringent quality-control standards, which means you can use the service with confidence.

And the best thing is, when you use our personalised merchandise service, all designs will be branded correctly and all the profits go back into guiding!

For more information, please email the following addresses:

For bespoke badge orders and queries - bespoke@girlguiding.org.uk.

For bespoke clothing, or joint bespoke clothing and badge orders and queries - bespokeclothing@girlguiding.org.uk.

For personalised flags and banners  orders and queries - flags@girlguiding.org.uk.

I live at a British Forces address, can I place an order?

Orders can be placed to go to BFPO addresses. In line with Post Office recommendations for sending a parcel to a member of HM Forces, please ensure that the delivery details below are quoted for any orders:

  • the recipient's number, rank and name
  • the sub-unit, unit and BFPO number
  • the address quoted is c/o the Forces member if the order is for a member of their family.

I don't live in the UK, can I place an order?

Currently orders can be placed online for a limited selection of counties. If the country you reside in is listed on the country dropdown list, you can simply register and place your order. 

It is hoped that a wider selection of countries will be available soon. If the country you reside in is not on the dropdown list you can still place an order by calling us. 

If you have not shopped with us before you may find it helpful to email your name and address first to overseasorders@girlguiding.org.uk so that an account can be set up for you ready for when you phone with your order.  

Postage will be charged subject to weight and country. A £0 postage charge when you place your order indicates that a postage price will be emailed to you for your approval.

Please note, if you order goods from our site for delivery outside the UK, they may be subject to import duties and taxes. We have no control over these charges. 

If an order is to be delivered to a UK address and then taken out of the country by a shipping company or personal courier, UK VAT charges will be applicable to the order. For more information, please contact your local customs office before placing your order.

For further details, please see Delivery and returns.